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There are many ways to order tickets to Cultural Trust events.
• Purchase tickets online.
• Call the Ticket Charge Line (412.456.6666)
• Visit the Box Office at Theater Square, 665 Penn Avenue.
• Mail your order
• Fax us an order (412.456.2694)
For more information, Click Here.
The doors to the theater lobbies typically open 1 hour prior to curtain. However, presenters may open the auditorium doors at their discretion.
While many patrons prefer to wear suits and dresses, others dress more casually. Above all, dress comfortably.
• Benedum Center: 412.456.2604
• Byham Theater: 412.456.1377
• Harris Theater: 412.471.9702
• O'Reilly Theater: 412.316.8200, Ext. 701
• Wood Street Galleries: 412.471.5605, Ext. 2
Beverages and snacks are available in all theaters prior to the show and at intermission. Water bottles may be taken into the auditorium, but all other refreshments should be consumed in the lobby.
We have coat checks that are open during winter.
You can leave your name, seat location and show you are attending with your babysitter at home with instruction to call these numbers in case of emergency:
• Benedum Center and Byham Theater: 412.456.2610
• Harris Theater: 412.471.9702
• O'Reilly Theater: 412.316.8222
• Wood Street Galleries: 412.471.5605, Ext. 5
We have wheelchair accessible seating and restrooms on the orchestra levels. Patrons with special needs should notify the Box Office when purchasing tickets.
Call 412.456.6666 and we will make duplicates and hold them at our Box Office for pick-up. There is a slight reprint fee ($2.00 per ticket).
Gift certificates are available for all shows at the Benedum Center and Byham Theater in any money denomination. These gift certificates can be purchased or redeemed by phone, mail or at the Box Office.
Infrared assistive listening devices are available in all theaters. Ushers can direct you to the distribution location.
The Benedum Center elevator is located to the right of the main lobby and accesses all levels.
The Byham Theater elevator is located at the top of the entrance lobby, to the left. Access is provided to the lower lobby (restrooms, coat room and pay phones), and to the top of the balcony only.
The Harris Theater has accessible seating and restroom on the main floor, but does not have an elevator to the second floor balcony or the lower lobby restrooms.
The O'Reilly Theater elevator is located to the left of the main entrance lobby and accesses all levels.
The Wood Street Galleries elevator accesses all levels.
Benedum and Byham seats are numbered sequentially in the Center sections (101, 102, 103...) but in the Left sections the seats are odd numbers and in the Right sections the seats are even numbers.
At the Benedum, for example, the Right Center section starts as follows: 22, 24, 26, etc. The Left Center section starts as follows: 21, 23, 25, etc.
Ushers are available at every theater to direct you to your seats.
As of June 1, 2006, all children must have a ticket, provided: tickets may not be purchased for children under the age of 3 years and such children will not be admitted to the Benedum Center, Byham Theater or Cabaret at Theater Square unless the show is designated for younger audiences. Any ticket for a child must be for a seat next to the seat occupied by the adult accompanying the child.
Children disturbing the enjoyment of other theater patrons may be removed from the theater at the discretion of the Benedum Center, Byham Theater or Cabaret at Theater Square House Manager. No refund will be given.
If your question has not been answered, please contact Pittsburgh Customer Service so that we may be able to speak with you personally.
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